Last updated: 8 September 2026
Write to [email protected]. It is the only address we use, a person reads it, and replies usually take two to three business days.
Everything here is written for a phone first — verified downloads, biometric login and a deposit limit set on day one — and the policies follow the same mobile-first logic.
What to include
Name the page, quote the sentence, and say what should be there instead. For anything visual, a screenshot plus your browser and device usually lets us reproduce the fault first time.
What we cannot help with
Anything inside a casino account — deposits, bonuses, verification, locked balances, closed accounts. We are not the operator and have no access to those systems.
Reporting an operator problem
Delayed withdrawal, moved goalposts on a bonus, silent support: send dates and amounts. Patterns remove a listing faster than a scheduled re-check.
This document is reviewed on a schedule and rewritten whenever the practice changes.